Art. 7 Prices

7.1. All product sales prices are indicated on the web address www.isolabianca.it are expressed in euros and constitute an offer to the public pursuant to art. 1336 c.c ..

7.2. The sales prices referred to in the previous point are inclusive of VAT and any other tax. Shipping costs and any ancillary charges, if present, even if not included in the purchase price, are indicated and calculated in the purchase procedure before the order is forwarded by the Buyer and contained in the summary web page of the order, as well as in the summary e-mail sent following the conclusion of the purchase procedure.

7.3. The prices indicated for each of the goods offered to the public are valid until the date indicated in the catalog. Any promotional offers are specifically indicated and marked within the site with the words “promotional offer”, “product on promotion” or by equivalent denominations.

Art. 8 Product availability

8.1. The Seller ensures through the electronic system used the processing and processing of orders without delay. To this end, it indicates in real time, in its electronic catalog, the number of products available and those not available, as well as shipping times.

8.2. If an order exceeds the available quantity, the Seller, via e-mail, will inform the Buyer if the property is no longer bookable or what are the waiting times to obtain the chosen good, asking if it intends to confirm the order or less.

8.3. The computer system of the Seller will confirm the registration of the order as soon as possible by sending the Buyer a summary e-mail, pursuant to point 4.2.

Art. 9 Limitations of liability

9.1. The Seller assumes no responsibility for disruptions caused by force majeure or unforeseeable circumstances.

9.2. The Seller cannot be held responsible to the Buyer, except in the case of willful misconduct or gross negligence, for disservices or malfunctions connected to the use of the Internet network outside of its own control or that of its sub-suppliers.

9.3. The Seller will also not be liable for damages, losses and costs incurred by the Purchaser as a result of the failure to execute the contract for reasons not attributable to him. 9.4. The Seller assumes no responsibility for any fraudulent or illegal use that may be made, by third parties, of credit cards, checks and other means of payment, for the payment of the products purchased, if it proves to have adopted all the possible precautions based on the best science and experience of the moment and based on the ordinary diligence required.

Art. 10 Seller’s obligations for defective products, proof of damage and reparable damages

10.1. The Seller cannot be held responsible for the consequences deriving from a defective product if the defect is due to the conformity of the product to a mandatory legal rule or to a binding provision, or if the state of scientific and technical knowledge, at the time when the manufacturer has Once the product was put into circulation, it still did not allow the product to be considered defective.

10.2. No compensation will be due if the injured party has been aware of the defect in the product and the danger arising from it and nevertheless has voluntarily exposed it. Likewise, defects arising from the bad and / or incorrect use of the purchased goods, from external causes (eg shocks, falls, etc.), from carelessness and improper use are not attributable to the Seller.

10.3. In any case, the damaged party must prove the defect, the damage, and the causal connection between defect and damage.

Art. 11 Guarantees and assistance methods

11.1. The Seller is liable for any lack of conformity which becomes apparent within the period of 2 (two) years from delivery of the goods, if new.

11.2. The Buyer loses all rights if he does not report the lack of conformity to the Seller within 2 (two) months from the date on which the defect was discovered.

11.3. In any case, unless proven otherwise, it is assumed that the lack of conformity that occurs within 6 months from the delivery of the goods already existed on that date, unless this hypothesis is incompatible with the nature of the asset or with the nature of the defect of compliance.

11.4. In the event of a lack of conformity, the Buyer may request, alternatively and free of charge, at the conditions indicated below, the repair or replacement of the purchased good, a reduction in the purchase price or termination of this contract, unless the request is not objectively impossible to satisfy or is excessively burdensome for the Seller. The warranty does not cover products that show clear signs of tampering or failures caused by their improper use or external agents that are not due to manufacturing defects and / or faults.

11.5. The request must be received in writing, by registered letter with acknowledgment of receipt, to the Seller, who will indicate his willingness to proceed with it – or the reasons that prevent him from doing so – within 7 (seven) working days of receipt. In the same communication, where the Seller has accepted the Buyer’s request, he must indicate the method of delivery or return of the goods as well as the deadline for the return or replacement of the defective goods.

Art. 12 Purchaser’s Obligations

12.1. The Buyer undertakes to pay the price of the purchased goods within the times and methods indicated in the contract.

12.2. The Buyer undertakes, once the online purchase procedure has been completed, to print and keep this contract received via e-mail as an attachment to the confirmation of the purchase order.

12.3. The information contained in this contract has, moreover, already been viewed and accepted by the Buyer – who acknowledges it – before confirming the purchase, through electronic procedures.

Art. 13 Right of withdrawal

13.1. The Purchaser has in any case the right to withdraw from the stipulated contract, without payment of any penalty and without specifying the reason, within the term of 14 (fourteen) days from the date of receipt of the purchased good.

13.2. In the event that the Buyer decides to exercise the right of withdrawal, he must notify the Seller by registered letter a.r. to be sent to Viale Isola Bianca, n. 26, Olbia 07026 (OT) 32 – 20145 Milan, anticipated by e-mail sent to marketing@isolabianca.it, provided that such communication is confirmed by sending the aforementioned registered letter a.r. within 48 (forty eight) hours thereafter. The postmark stamped by the post office on the receipt issued will prevail.

13.3. The return of the goods by the Buyer – under penalty of forfeiture – must take place no later than 14 (fourteen) days from the date of notification of the withdrawal. In any case, in order to be entitled to a full refund of the price paid, the goods must be returned intact, in their original packaging and without having been used by the Buyer.

13.4. For the purposes of exercising the right of withdrawal, in accordance with this article, the Purchaser is responsible for the direct cost of returning the goods to the Seller.

13.5. The Seller will reimburse the price paid by the Buyer after having received the good object of the withdrawal, without prejudice to the conditions referred to in paragraph 13.3 above so that the Buyer can obtain the aforementioned refund.

13.6. With the receipt of the registered letter with which the Buyer communicates the exercise of the right of withdrawal, the Parties to this contract are released from their mutual obligations, except as provided for in the previous points of this article.

Art. 14 Protection of confidentiality and processing of Buyer’s data

14.1. The Seller protects the privacy of its customers and guarantees the compliance of the processing of personal data with the provisions of the privacy legislation pursuant to Legislative Decree 30 June 2003, n. 196.

14.2. The personal and fiscal personal data acquired by the Seller, the data controller, are collected and processed in the forms and in the manner prescribed by the site’s Privacy Policy.

Art. 15 Communications and complaints

15.1. Written communications to the Seller and any complaints will be considered only if sent by e-mail to the following address: marketing@isolabianca.it. The Buyer undertakes to indicate in the registration form to the website his / her residence or domicile, the telephone number and the e-mail address to which he / she wishes the Seller’s communications to be sent.